Step 1: Check Eligibility

Ensure that your items meet the criteria for donation. We accept new or gently used items that are in good condition. Items that are broken, ripped, stained will not be accepted.

Acceptable Items:

·       Electronics – Flat screen televisions

·       Living Room – Sofas and couches, loveseats, armchairs and recliners, coffee tables, end tables, bookshelves, tv stands and entertainment centers

·       Bedroom – Beds (frames, headboards, and footboards), futons, bureaus, dressers and chests of drawers,  nightstands,  bedside tables, wardrobes, armoires

·       Dining Room – Dining table, chairs, buffets, sideboards, china cabinets

·       Décor – Artwork, mirrors, lamps

·       Small Appliances – Can openers, countertop microwaves, slow cookers, rice cookers, irons, toaster ovens, air fryers, vacuum cleaners

·       Kitchen – Pots, pans, bakeware, cooking utensils, dishes, silverware, knives, dish racks, glasses, mixing bowls

·       New Linen and Bedding – Sheets, blankets, mattress pads, towels, washcloths

Unacceptable Items:

·       Books

·       Bicycles

·       Clothing

·       Equipment Building Material

·       Exercise and Sports Equipment

·       File Cabinets

·       Holiday Items

·       Light Fixtures

·       Mattresses and Box Springs

·       Medical Equipment

·       Musical Instruments

·       Office Furniture

·       Outdoor Furniture

·       Pet Supplies

·       Suitcases

·       Tools

·       Toys

To best serve our customers, we may decline items that do not align with our donation guidelines.

Step 2: Obtain pre-approval

·       Email clear well-lit photographs of each furniture item you wish to donate to furniturebank@shilohhousing.org.

·       In the email subject line, write “Furniture Donation Pre-Approval Request”.

·       Send the email and wait for a response from a donation coordinator.

·       If approved, you will receive instructions on how to proceed with your donation.

·       If any items are not approved, the coordinator may explain why the item was not accepted.

Step 3: Schedule Appointment to Drop-off Furniture

·       A donation coordinator will schedule a date and time for you to drop-off your furniture at the Furniture Bank.

Note: Currently we are unable to provide furniture pick-up services.

·       To ensure a smooth process, we have implemented the following guidelines for furniture drop-offs:

o   Quality Standards:

§  During your appointment, our staff will inspect the furniture to ensure it meets our quality standards. We reserve the right to refuse any items that do not meet these criteria.

§  Please note that we prioritize safety, functionality, and overall condition when evaluating furniture donations.

o   Unloading Furniture

§  Currently, we do not have the staff available to assist with furniture unloading. We kindly ask that you arrange to have individuals accompany you who can assist with unloading the furniture.